1. What is Saosiam?

Saosiam is an online store that specializes in authentic Thai products, including food items, skincare, and wellness products. We are dedicated to bringing the best of Thailand to your doorstep, offering a wide range of high-quality goods sourced directly from Thailand.

2. What types of products does Saosiam offer?

Saosiam offers a diverse selection of Thai products, including instant noodles, snacks, spices, traditional Thai soaps, herbal products, and more. We also carry unique items like Thai inhalers and massage oils that reflect Thailand's rich cultural heritage.

3. How do I place an order?

To place an order, simply browse our product categories, select the items you wish to purchase, and add them to your cart. Once you're ready, proceed to checkout, where you can review your order, provide your shipping information, and make payment securely through our platform.

4. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), and payments via Stripe. Your payment information is securely processed through our trusted payment gateways.

5. Do you offer international shipping?

Yes, Saosiam offers international shipping. We ship to many countries worldwide, so you can enjoy authentic Thai products no matter where you are. Shipping rates and delivery times will vary depending on your location.

6. How long does it take to receive my order?

Delivery times depend on your location and the shipping method selected at checkout. Typically, orders are processed within 1-2 business days, and delivery can take anywhere from 5-15 business days, depending on the destination.

7. Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on the shipping carrier’s website.

8. What is your return policy?

We want you to be completely satisfied with your purchase. If you need to return an item, please review our Return Policy page for detailed instructions on how to initiate a return. Please note that some products may not be eligible for return due to hygiene reasons.

9. How can I contact Saosiam customer support?

If you have any questions or need assistance, you can reach our customer support team via email at [saosiamlove@gmail.com] or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.

10. Do you offer any promotions or discounts?

Yes, Saosiam occasionally offers promotions, discounts, and special offers. Be sure to subscribe to our newsletter or follow us on social media to stay updated on the latest deals and product launches.

11. Are your products authentic?

Yes, all of our products are 100% authentic and sourced directly from reputable suppliers in Thailand. We take pride in offering genuine Thai products that reflect the quality and tradition of Thailand.

12. Can I suggest a product for Saosiam to carry?

We love hearing from our customers! If you have a suggestion for a product you’d like to see on Saosiam, please contact us via our contact form or email. We’re always looking to expand our selection based on customer feedback.